As self-storage companies grow, they face new challenges. Each additional facility an operator acquires comes with its own way of doing things: different management systems, marketing methods, payment systems, and reporting procedures. At a certain point of growth, juggling a patchwork of different tools and platforms is a stumbling block to ultimate success.
With a fully integrated platform that encompasses management software, marketing, payments, insurance, and collections, self-storage operators can operate multiple facilities across different locales with much greater efficiency.
A Single Sign-On Saves Time
Did you know that the average employee spends 11 hours a year remembering or resetting passwords? With a single sign on for multiple business tools, there are less passwords to forget. This way employees can avoid log in related slowdowns, and spend more time handling tenant needs and filling empty storage units. Plus, with a single sign-on for all of your services, you make your operation less vulnerable to cyber attackers who want to target your business—even more so when you use 2-factor authentication.
Flatten the Employee Training Learning Curve
Another benefit of an integrated platform? You only need to train your employees how to use that platform, not a dozen different ones. Not only does this save time onboarding new hires and getting them up to speed, but it also makes sure any staff member can be placed at any facility as needed. With every facility run on one united platform, you eliminate the burden of cross-training on different systems. When all your employees are on the same page, they can step in for each other as needed without stumbling over different processes.
Instant Transparency with Centralized Data and Reporting
With an integrated platform, all data from every facility is centralized, making it easier to track key performance indicators in real time. Operators no longer need to compile reports from multiple systems or reconcile conflicting data. Instead, they have a single source of truth for occupancy rates, revenue, customer trends, and operational efficiency. This transparency allows for faster decision-making, better forecasting, and more accurate strategic growth planning.
Enhance Customer Experience with Better Communication and Access
A streamlined system doesn’t just benefit your employees—it also improves the experience for your tenants that is consistent across all of your storage facilities. With an integrated platform, customers can manage their rentals, make payments, and access their units with ease through a single portal. Automated notifications for payment reminders, lease renewals, and facility updates ensure tenants stay informed. With the entire tenant lifecycle from first contact to move out handled from a single platform, the likelihood of errors and mishaps is greatly reduced.
Easily Scale Up as Your Portfolio Expands
As your self-storage business expands, the last thing you want is technology slowing you down. A fully integrated platform makes scaling easier by eliminating the inefficiencies of navigating a patchwork of systems. Whether you’re adding new locations or increasing occupancy at existing ones, a centralized system allows you to effortlessly replicate successful strategies across all your facilities. With automation handling administrative tasks and streamlined operations keeping things running smoothly, you can focus on growth instead of troubleshooting disjointed processes.
Seize the Benefits of Storable’s Integrated Platform
Thanks to Storable, managing multiple self-storage facilities doesn’t have to be a logistical nightmare. With Storable’s award-winning fully integrated platform, operators can simplify workflows, enhance security, improve customer experience, and set the stage for seamless expansion. The right technology doesn’t just help you keep up—it gives you the edge to grow faster and smarter.
