Integrated Online Move-Ins
In the midst of a global health crisis, Storable’s team quickly created and released new capabilities on SpareFoot that helped storage operators offer a more seamless, and safer shopping experience for their customers.
New Levels of Uncertainty
On average, operators who utilized these features saw a 5% increase in move-in rates.
SpareFoot Contactless Move-In Badging gave operators a 10.8% higher reservation share than before they enabled the feature.
The Solution
Storable recognized this same need and quickly mobilized its team to deliver new capabilities designed to help operators meet rapidly evolving customer expectations while reducing the negative impact on their business.
Those capabilities included:
Contactless Badging on the SpareFoot Marketplace
This page promotes facilities that provide a move-in process consistent with social distancing guidelines and attracts customers seeking a contactless experience.
Online Move-Ins Through SpareFoot
SiteLink and storEDGE software customers can now integrate their existing online move-in experience directly into the SpareFoot reservation flow, so storage shoppers can complete the online move-in process entirely within SpareFoot.
The Impact
More Move-Ins
Several months after releasing these new features, our data showed that, on average, operators who utilized these features saw a 5% increase in move-in rates.
This health crisis has cause consumer shopping habits to shift toward prioritizing digital or online transactions, and this preference will largely remain once the crisis has passed. These innovative capabilities will continue to be an easy and effective way to help operators keep their operations healthy now, and well into the future.